HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Annual Maternity Quality and Safety Programme Report

9 documents.

Annual Maternity Quality and Safety Programme Report 2021- 2022

Te Whatu Ora Te Tai o Poutini is pleased to present the Maternity Quality and Safety Programme Annual Report for 2021/2022.

Despite the ongoing impact of COVID-19 and then the change to our health legislation to Pae Ora (Healthy futures Act on July 1, 2022) and the accompanying dissolving of the District Health Boards, we have continued to build on work from the past few years which had a focus of equity following the agreement on the Maternity Strategy for Te Tai o Poutini.

We have been specifically increasing the work we do with the community and ensuring their voices are becoming louder and also working to reflect our Te Tiriti obligations in all that we do. Having the Strategy framework and now also having Te Pae Tata (the Interim New Zealand Health plan) with one of the Pou being Kahu Taurima (maternity and early years) means that the work we have done has a platform to continue as we realign our maternity systems nationally.

In Te Tai o Poutini we understand that we need to meet the requirements of Pae Ora (Healthy Futures Act 2022) and Kahu Taurima and the expectations of both Te Aka Whai Ora and Te Whatu Ora.

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More informationDownload pdf (3 MB)

Annual Maternity Quality and Safety Programme Report 2020 – 2021

The West Coast District Health Board is pleased to present the Maternity Quality and Safety Programme Annual Report for 2020/21.

The West Coast District Health Board is pleased to present the Maternity Quality and Safety Programme Annual Report for 2020.

The West Coast has had a busy year again this year as we completed the Maternity Strategy and agreed with the Board to use it as a platform to guide not only the first 1,000 days, but we have also initiated the programme called Growing Up Well on the West Coast. We have a project group with wide representation across our community and have commenced hui around different communities on the West Coast, so we can improve our maternity and other systems for whanau.

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More informationDownload pdf (9 MB)

Annual Maternity Quality and Safety Programme Report 2018 – 2019

The West Coast District Health Board is pleased to present the Maternity Quality and Safety Programme Annual Report for 2018/19.
The West Coast has had a busy year again this year as we work towards the development of a Maternity strategy that will guide us for the next five years. A broad
framework was presented to a Hui in February this year and we now continue to refine the outcomes of the feedback. This work along with the realignment of the West
Coast health system beyond maternity has prompted much discussion about how we best meet the needs of our maternity population. The discussions have also developed
into how maternity then sits alongside the other work happening particularly in the well child and mental health spaces.

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More informationDownload pdf (8 MB)

Annual Maternity Quality and Safety Programme Report 2017 – 2018

The West Coast District Health Board is pleased to present the Maternity Quality and Safety Programme Annual Report for 2017/18.
The West Coast has had a busy year again this year building on the work of the past years. The report last year has been shared widely and has prompted more discussion about how we can continue to improve the maternity system for our mothers and their babies. These discussions have sat alongside the wider discussions within our DHB about the challenges of a rural / remote rural DHB the length of the South Island and how we provide health services equitably. In this case we have been discussing how we provide maternity services and how we have to develop this work capacity among other colleagues particularly in our remotest parts of the DHB such as Haast as an example.

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More informationDownload pdf (6 MB)

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Page last updated: 27 April 2023

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