HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. You can also find many national publications, including responses to OIA requests on the Te Whatu Ora national website.

Use the search menu (left) to apply a filter to list other documents published by Te Whatu Ora Te Tai o Poutini West Coast, including our annual reports, annual plans and strategic plans.  Each document has a document type, a summary, and topics and tags associated with it.

1284 documents.

The number of mastectomies and lumpectomies undertaken since 2015/16.The number of breast reconstruction surgeries undertaken since 2015/16.

RE Official Information Act request WCDHB 9350

I refer to your email dated 24 September 2019 requesting the following information under the Official Information Act from West Coast DHB.

    1. The number of mastectomies, (single and double) and lumpectomies, undertaken in respect of all hospitals and facilities under your jurisdiction, including any procedures which may have been contracted out to private health providers for whatever reason for the years 2015/16, 2016/2017, 2017/2018 and 2018/2019 respectively.
    2. The number of breast reconstruction surgeries, (single and double), undertaken in respect of all hospitals and facilities under your jurisdiction, including any procedures which may have been contracted out to private health providers for whatever reason for the years 2015/16, 2016/2017, 2017/2018 and 2018/2019 respectively.

Tags

More informationDownload pdf (749 KB)

Board Meeting – Friday, 1 November 2019

Board Papers for the West Coast DHB Board meeting Friday, 1 November 2019 meeting

Tags

More informationDownload pdf (2.16)

Advisory Committee Meeting – 1 November 2019

Advisory Committee Papers for 1 November 2019 Meeting

Tags

More informationDownload pdf (2 MB)

Number of beds in current Grey Base Hospital? How many does new Hospital have? Is new Hospital large enough?

RE Official Information Act request WCDHB 9349

I refer to your email dated 13 September 2019 requesting the following information under the Official Information Act from West Coast DHB following a Stuff article stating that Wellington Regional Hospital is too small for population: Specifically:

  1. How many beds does the current Greymouth Hospital have?
  2. How many does the new one have?
  3. On its busiest night over winter, how many beds were occupied?
  4. Is the new hospital large enough?

Tags

More informationDownload pdf (750 KB)

Regarding fibreoptic colonoscopies to Hepatic Flexure or to Caecum provided since 2010/2011.

RE Official Information Act request WCDHB 9348

I refer to your email dated 19 September 2019 requesting information under the Official Information Act from West Coast DHB regarding fibreoptic colonoscopies to Hepatic Flexure or to Caecum  provided since 2010/2011. Specifically:

  1. Number of fibreoptic colonoscopies to Hepatic Flexure or to Caecum provided in each of the financial years from 2010/11 to current date?
  2. Number of fibreoptic colonoscopies to Hepatic Flexure or to Caecum provided as elective outpatient procedures in each of the financial years from 2010/11 to current date?

9 further questions were asked… Please view the resonse to see them.

Tags

More informationDownload pdf (753 KB)

How many West Coast patients are able to claim travel expenses to collect methadone in the past year?

RE Official Information Act request WCDHB 9345

I refer to your email dated 10 September 2019 requesting the following information under the Official Information Act from West Coast DHB.

  1. How many West Coast patients are able to claim travel expenses to collect methadone in the past year to June?
  2. What was the smallest claim?
  3. What was the largest?
  4. There is a pharmacy service to outlying towns on the Coast, but I assume they don’t do methadone.

Tags

More informationDownload pdf (708 KB)

How many people claiming Funded Family Care since 2015/2016. Cost

RE Official Information Act request WCDHB 9336

I refer to your email dated 14 August 2019 requesting the following information under the Official Information Act
from West Coast DHB. This request relates Funded Family Care (FFC). Specifically:

1. What is your DHBs policy on Funded Family Care (FFC)? Please provide a copy of it.
2. How many people within your DHB catchment are currently claiming FFC in this financial year?
    a. What is the cost of that?
3. How many individuals claimed FFC within your DHB catchment for the 2015/16 financial year?
    a. What is the cost of that?
4. How many individuals claimed FFC within your DHB catchment for the 2016/17 financial year?
    a. What is the cost of that?
5. How many individuals claimed FFC within your DHB catchment for the 2017/18 financial year?
    a. What is the cost of that?
6. How many individuals claimed FFC within your DHB in the 2018/19 financial year?
    a. What is the cost of that?
7. What is the annual budgeted and actual expenditure for the NASC in your DHB for the financial years 2015/16; 2016/17; 2017/18; 2018/19 and the current year’s budget 2019/20.

Tags

More informationDownload pdf (2 MB)

Any reports of any food complaints in the past year regarding Grey Base Hospital.

RE Official Information Act request WCDHB 9335

I refer to your email dated 12 August 2019 requesting the following information under the Official Information Act from West Coast DHB.

  • Any reports and minutes from the food item discussed in committee please? (West Coast DHB Board Meeting 9/8/2019)

The information contained in the Public Excluded paper presented to the West Coast DHB Board on 9 August 2019 is still withheld under Section 9(2)(j) of the Official Information Act, however I understand that you have now received a copy of the attached media statement (Appendix 1) resulting from these discussions.

  • Also reports of any food complaints in the past year regarding Grey Base.

Tags

More informationDownload pdf (1 MB)

Number of locum and permanent doctors and nurses working at Buller Health for the year to June 2019?

RE Official Information Act request WCDHB 9338

1. How many locum doctors did Buller Health employ in the year to June 30, 2019, and how many FTE positions does that equate to?
During the year to 30 June 2019, there were 25 individuals who served as locum doctors at Buller Health in the general practice and the hospital services (as defined above). Locum cover equated to an average of 1.76 Full Time Equivalent (FTE) doctors over the 12-month period.

2. How many permanent GPs did Buller Health employ in the same period and how many FTE positions does that equate to?
During the year to 30 June 2019, there were 6 individuals who served as permanent doctors at Buller Health in the general practice and the hospital services (as defined above). This equated to an average of 4.99 Full Time Equivalent (FTE) doctors over the 12 month period.

3. What was the cost of locum doctors for salaries and other expenses?

Tags

More informationDownload pdf (797 KB)

The percentages of Maori who have had a colonoscopy in the past year as compared with the percentage of Maori in local population.

RE Official Information Act request WCDHB 9339

I refer to your email dated 22 August 2019 requesting the following information under the Official Information Act from West Coast DHB related to the percentages of Maori who have had colonoscopies. Specifically:

  • It would be greatly appreciated if your IT or data analysis team at the District Health Board could provide the Society with data on the percentages of Maori who have had colonoscopy in the past year (or financial year if that is easier to work out), as compared with the percentage of Māori in the local population.

Tags

More informationDownload pdf (718 KB)

A copy of each annual audit of compliance and enforcement of HSNO s95A permits issued since delegation was given to the Ministry of Health by the EPA.

RE Official Information Act request CDHB 10174 and WCDHB 9341

I refer to your email dated 16 August 2019 to the Ministry of Health which they transferred to us on 21 August 2019 requesting the following information under the Official Information Act from Canterbury DHB and West Coast DHB. I note you subsequently clarified your request on 23 August 2019.

A copy of each annual audit of compliance and enforcement of HSNO s95A permits issued by Ministry of Health, around New Zealand, since the HSNO s95A delegation was given to the Ministry of Health by the EPA.

Tags

More informationDownload pdf (3 MB)

A copy of the current risk register?

RE Official Information Act request CDHB 10178 and WCDHB 9343

I refer to your email dated 6 August 2019 sent to the Ministry of Health which they subsequently transferred to us on 2 September 2019 requesting the following information under the Official Information Act from Canterbury DHB and West Coast DHB.

  • A copy of the current risk register for each DHB, and copies of any summary briefings, memos or correspondence related to the current risk register items.

Tags

More informationDownload pdf (773 KB)

Vaccination/Immunisation rates for DHB Health Care workers, i.e. midwives, nurses and doctors.

RE Official Information Act request WCDHB 9329

I refer to your email dated 25 July 2019 requesting the following information under the Official Information Act from West Coast DHB.

1. Any information the DHB holds about vaccination/immunization rates for its health workers, including the various rates for midwives, nurses and doctors working for the DHB.
2. Any information the DHB holds about trends in vaccination rates for health workers over the previous decade, and whether any measures have been taken to increase uptake.
3. Any information the DHB holds about vaccination rates for its health workers specifically from Pertussis/Whooping cough, seasonal ‘flu and MMR.

Tags

More informationDownload pdf (1 MB)

How many samples processed in the Greymouth laboratory end up: Lost, mislabelled? What safeguards are there? Any problems of late?

RE Official Information Act request WCDHB 9344

I refer to your email dated 4 September 2019 requesting the following information under the Official Information Act from West Coast DHB. I note you clarified your request on 5 September 2019 that the information you are seeking is for the past 12 months to date.

  1. How many samples processed in the Greymouth laboratory end up ‘lost’ each year?
  2. How many are mislabelled?
  3. What safeguards are there?
  4. Have there been any problems of late?

Tags

More informationDownload pdf (1 MB)

Copies of complaints received by the DHB since January 2019 about Aged Care rest homes and residential care.

RE Official Information Act request WCDHB 9342

I refer to your email dated 27 August 2019 requesting the following information under the Official Information Act from West Coast DHB, to be used as part of a report by the New Zealand Herald into rest homes and residential care.

Copies of complaints received by the DHB since January 1 2019 about residential care, and copies
of any related investigations and findings

Tags

More informationDownload pdf (10 MB)

Total number of complaints relating to alleged staff bullying harassment or inappropriate behaviour for the last five years.

RE Official Information Act request CDHB 10173 and WCDHB 9340

I am referring to your email dated 23 August 2019 requesting the following information under the Official Information Act from Canterbury DHB and West Coast DHB. Specifically:

1. The total number of complaints relating to alleged staff bullying, harassment or inappropriate behaviour reported, with a breakdown from each department, each year for the last five years.

2. The total number of complaints relating to staff alleged staff bullying, harassment or inappropriate behaviour formally investigated, with a breakdown from each department, each year for the last five years.

3. The total number of staff disciplined following a compliant relating to alleged staff bullying, harassment or inappropriate behaviour each year, for the last five years.

4. The total number of staff dismissed or whose employment ended (such as a resignation or non-renewal of contract) following a complaint relating to alleged staff bullying, harassment or inappropriate behaviour each year, for the last five years.

5. The total cost of legal fees to investigate alleged staff bullying, harassment or inappropriate behaviour complaints each year for the last five years.

6. Copies of any legal advice given to the DHB relating to alleged staff bullying, harassment or inappropriate behaviour in the last five years. Please note I am meaning broadly rather than a specific case.

7. The total number of staff employed at the DHB, with a breakdown on the number of staff at each department, each year for the last five years.

8. Copies of any policy, regulation, protocol relating to alleged staff bullying, harassment or inappropriate behaviour and reporting of such incidents.

Tags

More informationDownload pdf (3 MB)

Board Meeting – Friday, 27 September 2019

Board Papers for the West Coast DHB Board meeting Friday, 27 September 2019 meeting

Tags

More informationDownload pdf (3 MB)

Advisory Committee Meeting – 27 September 2019

Advisory Committee Papers for 27 September 2019 Meeting

Tags

More informationDownload pdf (10 MB)

Alleged incident at Larry’s Creek Road near Reefton on 25/7/2019.

RE Official Information Act request WCDHB 9332

I refer to your email dated 5 August 2019 requesting information under the Official Information Act from West Coast DHB regarding an alleged incident at Larry’s Creek Road near Reefton on 25th July 2019 at approximately 12pm on the Inangahua East operational area. 

Tags

More informationDownload pdf (32 MB)

Finances paid by WCDHB to NZ Drug Foundation since October 2017.

RE Official Information Act request WCDHB 9333

I refer to your email dated 7 August 2019 requesting the following information under the Official Information Act from West Coast DHB.

  • A copy of information related to finances which have been paid between your District Health Board and the New Zealand Drug Foundation, including the broken-down amount, in the form of contracts, consulting, or other, since October 26, 2017.

Tags

More informationDownload pdf (638 KB)

Tatau Pounamu Meeting papers for September 2019

Tatau Pounamu Advisory Group meeting papers for 13 September 2019 meeting at Board Room, Corporate Services, Grey Base Hospital

Tags

More informationDownload pdf (5 MB)

Elective surgery Caseweights, Percentage of patients with confirmed cancer who receive their first treatment within 31 days, and high suspicion of cancer within 62 days of referral. Percentage of accepted referrals for CT scans and MRI scans receiving procedures within 42 days. Number and percentage of ED patients discharged or treated within six hours. number of presentations to ED.

1. Elective surgery discharges (caseweights and actual number)**

2. Elective surgery Caseweights, Percentage of patients with confirmed cancer who receive their first treatment within 31 days, and high suspicion of cancer within 62 days of referral. Percentage4 of accepted referrals for CT scans and MRI scans receiving procedures within 42 days. Number and percentage of ED patients discharged or treated within six hours. number of presentations to ED.

3. Elective medical discharges (caseweights and actual number)

4. Planned (funded) elective medical discharges (caseweights)

5. Acute caseweight discharges

6. Acute caseweights planned (funded)

7. Number and % of patients with a confirmed cancer diagnosis receive their first cancer treatment (or other management) within 31 days of a decision to treat

8. Number and % of patients referred urgently with a high suspicion of cancer receive their first treatment (or other management) within 62 days of the referral being received by the hospital

9. Number and % of accepted referrals for CT scans receiving procedures within 42 days

10. Number and % of accepted referrals for MRI scans receiving procedures within 42 days

11. Number and % of ED patients discharged or treated within 6 hours.

12. Number of presentations to ED.

Tags

More informationDownload pdf (735 KB)

Measles Fact Sheet

Measles Fact Sheet – News item

With the large number of measles cases around the country, we can expect to see some measles cases on the Coast at some stage.

Measles is a highly infectious virus that can be life threatening. Complications occur in about one in three people, and for them measles can be serious, even fatal.

Tags

More informationDownload pdf (130 KB)

Last 3 years: number of women who have undergone gender affirmation surgery who have given birth as a man after the surgery?

RE Official Information Act request WCDHB 9337

I refer to your email dated 9 August 2019 to Department of Internal Affairs which they subsequently transferred to us on 16 August 2019 requesting the following information under the Official Information Act from West Coast DHB. Specifically:

  • All information from the last three years (2016/2017, 2017/2018, and 2018/2019) regarding the number of women in New Zealand who have undergone gender affirmation surgery and have delivered a baby, as a man, after the gender reaffirmation surgery.

Tags

More informationDownload pdf (717 KB)

Following MoH recommendations regarding Youth Health Care in Secondary Schools: How many schools have taken up the recommendations? Where are the schools, Name of the schools that have taken up the recommendations?

RE Official Information Act request WCDHB 9334

2. How many schools have taken up the recommendations?
3. Where are the schools that have taken up the recommendations?
4. Are you able to name the schools that have taken up the recommendations?

Tags

More informationDownload pdf (801 KB)

Over past five years: how many babies have been born to mothers dependent on illegal drugs? How many were uplifted by Oranga Tamariki? Length of stay in hospital for baby? Number of babies requiring withdrawal medication?

1. Over the past five years (since January 2014), how many babies have been born under the care of West Coast District Health Board to mothers dependent on illegal drugs?
2. How many of those babies were uplifted by Oranga Tamariki?
3. How many of those babies required a hospital stay of more than 7 days?
4. How many of those babies required a hospital stay of more than 14 days?
5. How many of those babies required medication as a result of withdrawal symptoms?

Tags

More informationDownload pdf (629 KB)

What discussions has the DHB had in the past year with providers about additional aged care dementia care in Greymouth?

RE Official Information Act request WCDHB 9330

I refer to your email dated 29 July 2019 requesting the following information under the Official Information Act from West Coast DHB.

  1. What discussions has the DHB had in the past year with providers about additional aged care dementia care in Greymouth?
  2. Who were the discussions with?
  3. With Kowhai Manor out the picture, are there concerns over capacity on the Coast for dementia patients?

Tags

More informationDownload pdf (700 KB)

Maternity – staffing, vacancies, correspondence re staffing problems, complaints re lack of staff.

RE Official Information Act request WCDHB 9327

I refer to your email dated 22 July 2019 requesting the following information under the Official Information Act from West Coast DHB.

  1. The number of full and part time staff currently employed in the maternity ward at your District Health Board.
  2. The number of positions that exist or need to be filled
  3. Please also provide any reports or information
  4. I also request any complaints or matters of concern raised by maternity ward staff to management about problems or incidents arising from or related to a lack of staffing within the maternity ward.

Tags

More informationDownload pdf (645 KB)

Does each respective DHB and GP have implemented, an electronic health record?

RE Official Information Act request CDHB 10145 and WCDHB 9324

I refer to your email dated 24 June 2019 sent to the Ministry of Health which they subsequently transferred to us on 10 July 2019 requesting the following information under the Official Information Act from Canterbury DHB and West Coast DHB regarding Electronic Health Records. Specifically:

  • I am researching the impact of information technology investment in health across New Zealand in regards to its impact on access and equity of access to health care. This is with the hypothesis that integrated electronic health records support and promote access to essential health care for the New Zealand population.  To achieve this, I shall be taking advantage of discontinuities in the stages at which General Practices and District Health Boards have implemented electronic health records. As such, I am requesting whether each respective DHB and GP have implemented an electronic health record. (For ease of the request, I have attached an excel template with the required information).

Tags

More informationDownload pdf (708 KB)

Statistics on investigations or prosecution of breaches of health and safety have resulted from inspections of establishments and homes?

Could you provide the statistics of:

1. How many inspections have been carried out of a) establishments and b) homes in respect of sections 24 to 29 of the Prostitution Reform Act from 2003 until 2019, by year? To avoid doubt, these are inspections of licensed brothels or home-based sex work to ensure that Health and Safety standards are adhered to.

2. Can you provide statistics on how many investigations or prosecutions of breaches of health and safety have resulted from the above inspections for the same period, by year

3. Of the number of investigations, please provide data on what proportion of investigations and prosecutions relate to owner-operators versus licensed brothels.

Tags

More informationDownload pdf (801 KB)

The total funding required for the provision of termination of pregnancy services in NZ 2018/2019

RE Official Information Act request CDHB 10134 and WCDHB 9321

I refer to your email dated 1 June 2019 to the Ministry of Health which they subsequently partially transferred to us on 28 June 2019 requesting the following information under the Official Information Act from Canterbury DHB and West Coast DHB, specifically Question 2.

2. The total funding required for the provision of termination of pregnancy services in Canterbury DHB and West Coast DHB in the previous year. (2018/2019)?

Tags

More informationDownload pdf (723 KB)

Guideline to Developing a Career Plan for Nurses and Midwives

  • Date: 8 Aug 2019
  • Document Type:
  • ID: CareerPlanGuideline2020

This guide has been adapted from information provided by Health Workforce Directorate (HWD). It is intended for use by Registered Nurses and Nurse Practitioners who are undergoing postgraduate study funded by HWD.

This guideline and the career plan template are designed to support staff with choices around career development in order to support them to achieve their full potential.

Tags

More informationDownload pdf (206 KB)

How to make an employee expense claim on MAX

Instructions on how to use the MAX app on the WCDHB Intranet to make an employee expanse claim.

Tags

More informationDownload pdf (303 KB)

Prioritisation Strategy 2021 – HWD Funded Post Graduate Nurse Education

Health Workforce Directorate (HWD) has a contract with the West Coast District Health Board (WCDHB) to fund Level 8 postgraduate education for nurses on the West Coast. 

Each year, nurses apply to receive funding to support their learning pathway towards either a:

  • postgraduate certificate
  • postgraduate diploma
  • or clinical masters of nursing

As part of this process, a prioritisation strategy is utilised to make best use of the funding. HWD specifications, Ministry of Health health targets, and workforce needs inform the prioritisation strategy.

Tags

More informationDownload pdf (153 KB)

Pacific People Support funding service specification 2018

The purpose of the Pacific People Support fund is to enhance the likelihood of the Pacific workforce successfully completing HWNZ funded training programmes by providing Pacific Peoples support that is culturally competent and technically relevant to the training programme.

Tags

More informationDownload pdf (166 KB)

Māori Support fund specifications 2018

The purpose of the Māori Support fund is to enhance the likelihood of the Māori workforce successfully completing HWNZ funded training programmes by providing Māori support that is culturally competent and technically relevant to the training programme.

Tags

More informationDownload pdf (212 KB)

Postgraduate Nursing Education on the West Coast

The West Coast District Health Board (WCDHB) administers funding from Health Workforce Directorate (HWD) for West Coast nurses wanting to undertake postgraduate (level 8) study toward qualifications including: certificates, diplomas, and clinical masters.
The WCDHB Nurse Manager – Workforce Development, based in Greymouth, coordinates this funding on behalf of the West Coast region.

Tags

More informationDownload pdf (211 KB)

Board Meeting – Friday, 9 August 2019

Board Papers for the West Coast DHB Board meeting Friday, 9 August 2019

Tags

More informationDownload pdf (3 MB)

Advisory Committee Meeting – 9 August 2019

Advisory Committee Papers for 9 August 2019 Meeting

Tags

More informationDownload pdf (4 MB)

Showing 481-520 of 1284 results, page 13 of 33.

Page last updated: 25 October 2023

Is this page useful?