HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. You can also find many national publications, including responses to OIA requests on the Te Whatu Ora national website.

Use the search menu (left) to apply a filter to list other documents published by Te Whatu Ora Te Tai o Poutini West Coast, including our annual reports, annual plans and strategic plans.  Each document has a document type, a summary, and topics and tags associated with it.

1284 documents.

Number of people received bariatric surgery through DHB and age of individual each calendar year from 2010 to 2018 (incl)

Number of people received bariatric surgery through DHB and age of individual each calendar year from 2010 to 2018 (incl).

This response replaces an earlier version posted 16/4/2019.

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More informationDownload pdf (642 KB)

Re violent incidents in hospitals within DHB – last five years. How many incidents are reported within 48 hours of that patient being placed in seclusion or restraint? Were there any other factors or circumstances that may have contributed to the incident? We would like to understand if there is any relationship between restraint/seclusion and aggressive or violent incidents.

Re violent incidents in hospitals within DHB – last five years. How many incidents are reported within 48 hours of that patient being placed in seclusion or restraint? Were there any other factors or circumstances that may have contributed to the incident? We would like to understand if there is any relationship between restraint/seclusion and aggressive or violent incidents.

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More informationDownload pdf (221 KB)

Consumer Council Minutes – 1 April 2019

Consumer Council Minutes – 4 February 2019

Consumer Council Minutes – 4 February 2019

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More informationDownload pdf (233 KB)

Consumer Council Agenda – 1 April 2019

Consumer Council Agenda – 1 April 2019

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More informationDownload pdf (165 KB)

Board Meeting March 2019

Board Papers for the West Coast DHB Board meeting Friday 29 March 2019

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More informationDownload pdf (3 MB)

Advisory Committee Meeting – 29 March 2019

Advisory Committee Papers for 29 March 2019 Meeting

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More informationDownload pdf (4 MB)

Car parking revenue / numbers of parks, staff and visitors

Car parking revenue / numbers of parks, staff and visitors

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More informationDownload pdf (225 KB)

Copies of any reports, documents, memoranda, correspondence, legal advice or emails, both internal and external regarding concerns for the health of Gloriavale residents on the West Coast of the South Island.

Copies of any reports, documents, memoranda, correspondence, legal advice or emails, both internal and external regarding concerns for the health of Gloriavale residents on the West Coast of the South Island.

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More informationDownload pdf (569 KB)

Details of any issues-based audits or investigations into mental health services in your DHB carried out, commissioned or provided to the DHB for the past four years.

Details of any issues-based audits or investigations into mental health services in your DHB carried out, commissioned or provided to the DHB for the past four years.

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More informationDownload pdf (12 MB)

All documents and communications provided to and created by, DHB relating to incidents involving insect, vermin or other pest infestation in facilities or properties for last five calendar years.

All documents and communications provided to and created by, DHB relating to incidents involving insect, vermin or other pest infestation in facilities or properties for last five calendar years.

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More informationDownload pdf (390 KB)

Maternal Mental Health Care: Number of live births, funding dedicated to this, dedicated team, How many women did the service see / treat in 2016, 2017 and 2018?

Maternal Mental Health Care: Number of live births, funding dedicated to this, dedicated team, How many women did the service see / treat in 2016, 2017 and 2018?

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More informationDownload pdf (171 KB)

How much funding does your DHB receive or allocate directly through Primary Health Organisations for Brief Intervention Counselling BICs?

How much funding does your DHB receive or allocate directly through Primary Health Organisations for Brief Intervention Counselling BICs?

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More informationDownload pdf (219 KB)

Has West Coast DHB Orthopaedic service deteriorated markedly this year?

Has West Coast DHB Orthopaedic service deteriorated markedly this year?

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More informationDownload pdf (235 KB)

What is the average wait time for maternal mental health services at the Canterbury and West Coast DHB?

What is the average wait time for maternal mental health services at the Canterbury and West Coast DHB?

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More informationDownload pdf (309 KB)

Board Meeting February 2019

Board Papers for the West Coast DHB Board meeting Friday 15 February 2019

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More informationDownload pdf (4 MB)

Advisory Committee Meeting – 15 February 2019

Advisory Committee Papers for 15 February 2019 Meeting

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More informationDownload pdf (5 MB)

Consumer Council Agenda – 4 February 2019

Any DHB seismic reports 2018. EQ prone buildings 2018. Non-structural seismic restraints provided by DHBs.

Any DHB seismic reports 2018. EQ prone buildings 2018. Non-structural seismic restraints provided by DHBs.

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More informationDownload pdf (16 MB)

Number of unfilled vacancies as at November 2018. Impact on Health Targets due to staff shortages. Complaints related to impacts of unfilled vacancies.

Number of unfilled vacancies as at November 2018. Impact on Health Targets due to staff shortages. Complaints related to impacts of unfilled vacancies.

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More informationDownload pdf (300 KB)

Showing 561-600 of 1284 results, page 15 of 33.

Page last updated: 25 October 2023

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