HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. You can also find many national publications, including responses to OIA requests on the Te Whatu Ora national website.

Use the search menu (left) to apply a filter to list other documents published by Te Whatu Ora Te Tai o Poutini West Coast, including our annual reports, annual plans and strategic plans.  Each document has a document type, a summary, and topics and tags associated with it.

1284 documents.

WCDHB Statement of Intent 2018/19-2021/22

This document is our Statement of Intent which has been prepared to meet the requirements of the New Zealand Public Health and Disability Act, Crown Entities Act, Public Finance Act and the expectations of the Minister of Health.

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More informationDownload pdf (3 MB)

Annual Report 2017/2018

West Coast DHB’s yearly report to the community and staff, documenting its activities and finances in the previous financial year.

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More informationDownload pdf (2 MB)

Number of fax machines owned by DHB. Number fax machines purchased in 2017/18? Are they regularly used?

  1. The number of fax machines owned by the DHB?
  2. The number of fax machines purchased in the 2017/18 financial year, and the cost of the same?
  3. whether facsimile are regularly used in your DHB’s hospitals, and if so, what for (we seek only a general description of the clinical, or administrative processes that rely on sending or receiving facsimile on a day-to-day basis); and
  4. any advice, analysis or planning documents in the last 12 months about phasing facsimile out by upgrading to more modern IT systems.

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More informationDownload pdf (214 KB)

Regarding hospital admissions related to adverse prescription drug reactions.

We refer to your email dated 26 November 2018 requesting the following information under the Official Information Act from West Coast DHB regarding hospital admissions related to adverse drug reactions for each of the 2015/16, 2016/17, and 2017/18 Financial Years.

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More informationDownload pdf (385 KB)

Health Emergency Plan 2018

The purpose of this document is to:
• Provide a common framework for planning, prioritising, structuring and delivering health services during, and recovering from, any emergency affecting the health of the people of the West Coast.
• Define and allocate roles and responsibilities as well as the relationships necessary to implement this plan.
• Incorporate, by reference, supporting WCDHB plans/documents and those of health providers that form part of this plan.
• Meet contractual or legal obligations and be consistent with the requirements of Ministry of Health & Civil Devence

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More informationDownload pdf (1 MB)

Quality Accounts 2018 Focus on People

Focus on People is West Coast DHB’s special newsletter, published at the end of every year.

This special 2018 edition once again shares with our wider community special achievements and stories on the beautiful West Coast of New Zealand’s South Island.  We invite you to all celebrate with us!

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More informationDownload pdf (4 MB)

WCDHB Public Health Plan 2018 – 2019

The West Coast DHB’s Public Health Plan is a companion document to the West Coast DHB Annual Plan.

It presents the public health outcomes that the West Coast DHB’s Public Health Unit (Community and Public Health) works towards, as well as key priorities for the 13 programme areas under which this work is structured.

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More informationDownload pdf (865 KB)

Does the DHB record the amount of radioactive waste being produced as a by produce of operating radiology

  1. Does the DHB record the amount of radioactive waste being produced/as a by-product of operating radiology/diagnostic machines including but not exclusive to X-rays, PET and CT scans and radiation therapy?
  2. How much radioactive waste is being produced at the DHB per year?
  3. How and where is this radioactive waste disposed of?

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More informationDownload pdf (296 KB)

Amount paid for facility based care at a rest-home level of need.

  1. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the total amounts paid by the DHB for facility based care at a rest-home level of need.
  2. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the total amounts paid by the DHB for facility based care at a hospital level of need.
  3. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the total amounts paid by the DHB for facility based care at a dementia/ secure unit level of need.
  4. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the total amounts paid by the DHB for home based care for people aged over 65 years old.
  5. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the average number of people being supported in full or in part by the DHB for facility based care at a rest -home level of need.
  6. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the average number of people being supported in full or in part by the DHB for facility based care at a hospital level of need.
  7. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the average number of people being supported in full or in part by the DHB for facility based care at a dementia/secure unit level of need.
  8. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the average number of people being supported in full or in part by the DHB with home based care for people aged over 65 years old.

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More informationDownload pdf (311 KB)

Staff caught viewing pornography at work

RE Official information request CDHB 9960 and WCDHB 9228

Have any staff at the DHB been caught viewing pornography on work computers in the past five years? If so how many?

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More informationDownload pdf (388 KB)

Please provide information on Schedule H budget spent on pharmaceuticals 2015/16 and 2017/18.

RE Official information request WCDHB 9216

Can you please provide information on Schedule H budget spent on pharmaceuticals as a dollar ($) value for each of the 2015/16 and 2017/18 financial years and specify if each value provided is a net or a gross value i.e. excluding or including rebates.

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More informationDownload pdf (219 KB)

Board Meeting December 2018

Board Papers for the West Coast DHB Board meeting Friday 14 December 2018

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More informationDownload pdf (12 MB)

Consumer Council Agenda – 10 December 2018

Consumer Council Agenda – 10 December 2018

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More informationDownload pdf (137 KB)

Tatau Pounamu Meeting papers for December 2018

Tatau Pounamu Advisory Group meeting papers for 12 December 2018 meeting at Poutini Waiora, Hokitika

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More informationDownload pdf (5 MB)

Serious adverse events report 2017-2018

All serious adverse events are reviewed through a formal process in order to analyse our existing health practices and systems. The purpose of reviewing these is to provide sufficient feedback to patients and families so they are aware of any contributing factors and causes of the event and how the DHB intends to make our systems safer.

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More informationDownload pdf (575 KB)

How much of a contribution to the National Oracle Solution, if any, is the West Coast DHB currently carrying on their books?

How much of a contribution to the National Oracle Solution, if any, is the West Coast DHB currently carrying on their books?

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More informationDownload pdf (221 KB)

Lower cost general practice visits – Information Sheet

Lower cost general practice visits, for children aged 13 years and under.

We are changing things to make visits to this general practice more affordable for your family and whānau.

All children aged 13 years and under enrolled with us won’t be charged a fee for a standard visit with a doctor or nurse.

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More informationDownload pdf (431 KB)

Instances when the DHB or PHO has used social media influencers or celebrities in any campaigns / promotions / internal messages during the last five years. And Cost

Instances when the DHB or PHO has used social media influencers or celebrities in any campaigns / promotions / internal messages during the last five years. And Cost

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More informationDownload pdf (309 KB)

System Level Measure Improvement Plan 2018-2019

The System Level Measures Framework was introduced by the Ministry of Health in 2016/17 and encourages a system-wide approach to improving health outcomes.

It presents a core set of national outcomes for the health sector to strive towards with the opportunity to identify a set of local contributory measures, aligned with each of the national outcomes.

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More informationDownload pdf (967 KB)

Annual Maternity Quality and Safety Programme Report 2017 – 2018

The West Coast District Health Board is pleased to present the Maternity Quality and Safety Programme Annual Report for 2017/18.
The West Coast has had a busy year again this year building on the work of the past years. The report last year has been shared widely and has prompted more discussion about how we can continue to improve the maternity system for our mothers and their babies. These discussions have sat alongside the wider discussions within our DHB about the challenges of a rural / remote rural DHB the length of the South Island and how we provide health services equitably. In this case we have been discussing how we provide maternity services and how we have to develop this work capacity among other colleagues particularly in our remotest parts of the DHB such as Haast as an example.

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More informationDownload pdf (6 MB)

All correspondence to and from WCDHB Board and staff re Westport Integrated Family Health Centre since April 2018 (a)

All correspondence to and from WCDHB Board and staff re Westport Integrated Family Health Centre since April 2018 (a)

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More informationDownload pdf (309 KB)

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Page last updated: 25 October 2023

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