Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.

Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.

People can have one or two support people to accompany them to outpatients appointments.

Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.

Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.

Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.

Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.

Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

are COVID-19 positive

are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

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You can apply the search menu filters including date range, document types and topics, and also use the links on document pages to find groups of related documents.

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. You can also find many national publications, including responses to OIA requests on the Te Whatu Ora national website.

Use the search menu (left) to apply a filter to list other documents published by Te Whatu Ora Te Tai o Poutini West Coast, including our annual reports, annual plans and strategic plans. Each document has a document type, a summary, and topics and tags associated with it.

1284 documents.

Quality Accounts 2017 Focus on People

Date: 24 Nov 2017
Document Type: Quality Accounts

More information Download pdf (2MB)

Hospital Advisory Committee Meeting – November 2017

Date: 23 Nov 2017
Document Type: Advisory Committee Meeting Schedule, Advisory Committee Papers
ID: hac_201711

Hospital Advisory Committee meeting agenda and papers

More information Download pdf (5MB)

CPHAC and DSAC meeting – November 2017

Date: 23 Nov 2017
Document Type: Advisory Committee Meeting Schedule, Advisory Committee Papers

Community and public health and disability support advisory committee meeting agenda and meeting papers

Tags Advisory CPHAC DSAC

More information Download pdf (4MB)

SLMF West Coast 2016 – 2017

Date: 7 Nov 2017
Document Type: System Level Measure Improvement Plan

More information Download pdf (950KB)

Board Meeting November 2017

Date: 3 Nov 2017
Document Type: Board Papers

More information Download pdf (5MB)

System Level Measure Improvement Plan 2017-2018

Date: 1 Nov 2017
Document Type: Annual Plan, System Level Measure Improvement Plan

The System Level Measures Framework was introduced by the Ministry of Health in 2016/17 and encourages a system-wide approach to improving health outcomes.

It presents a core set of national outcomes for the health sector to strive towards with the opportunity to identify a set of local contributory measures, aligned with each of the national outcomes.

Tags 2017-2018 Annual Plan System Level Measure Improvement Plan

More information Download pdf (654 KB)